Fintech Campaign ( Inbound, Outbound, Chat)

Fintech Campaign ( Inbound, Outbound, Chat)

Inbound: Debt Consolidation Process

10 seats: $10/hr

Work Description: Consolidate two or more loans into One with reduced rate of Interest. 

Outbound: Debt Recovery

7 seats: $5/hr + 8% Commission

Work Description: Loan Recovery 

Chat: Customer Support

5 seats: $6/hr

Work Description: Handling the Queries related to Loans. 

Payout duration: 17 days

Technical Specifications Details given to Center from client with 1 week duration to arrange and go for Training and Live. 

Centers with a seating capacity of 25 seats can take this process ( experience required in finance vertical ).

Required :

Company Profile

DoT

Approved Network Diagram

Directors Profile

Mobile Data Verification

Mobile Data Verification Semi Voice Process

Nature of Work: Dial the number to write a review (not talking with anyone)

This process is regards to Verification purpose of the customer who provided their contact details for Loan Purpose.

USA / UK / Canada / Australia

Center can work on any shift/s, no particular time frame to work.

Number of agents required: 10 minimum

Payout: $1 for every 2 numbers dialed

Workload is UNLIMITED

Payment cycle: Weekly

Technical Specifications shared by client

Contract with Direct Client

Contract Duration: 1 Year

Travels Inbound

USA Airlines Inbound and Customer Support & Travel Care Services

Type of Process:            

Inbound, customer care, query handling 

Work Description: The Contact Center shall handle their Inbound Calls from land Based Customers Regarding the Flight Booking 

Status, International & Domestic Bookings, Holiday Services, Customer Services Plan, First/Business Class Pre-order Meal Services, Special Fares & Events Services, Super Class Deal Up selling & any queries they have regarding their Travel Plans.

Industry Vertical: Travel  

Seats: 10 to 50 seats

Working days                      26 days   

Payout: $ 9 per hour / agent 

Location:                   USA 

Signup: With direct client can be done in Vendors Place or Online   

No of Centers:    15 centers required 

Contract:      1 year extendable to 3 years  

Training: Shall be provided by the client  

Payment Cycle: Bi-Weekly / 15 days

Regards,

Ritesh

9686894446

Skype: callcenterprojects

Pharma Inbound

Centers,
> > >
> > > We need 24x7 Call Center for our US Pharma Client's INBOUND PROCESS:
> > >
> > > 1) 50 Seats spread across 3 shifts (8 hrs each, 3 shifts)
> > >
> > > 2) $10 per seat per hour per logged in hour.
> > >
> > > 3) Minimum 15 agents to start process, ramp up in 10 weeks. Training is for 3 days and provided via Skype. Client provides all training material, call recordings, etc.
> > >
> > > 4) Center has to provide US Toll Free Number.
> > >
> > > 5) Center needs robust Predictive Dialer with Inbound ACD
> > >
> > > 6) Center has to have the following facilities in place to start off process:
> > > a. Conference cum Training Room.
> > > b. Separate Toilets for Gents & Ladies.
> > > c. UPS & Back Up.
> > > d. Separate Fiber Optic Leasline for Dialer only.
> > > e. Hyper Broadband Line for Net Usage.
> > > f. US calling experienced Agents for Pilot Training, need 4-6 months of US Sales.
> > > g. Minimum Rs 5000 worth of VoIP mins per month for calling any customers whose calls drop during order placement.
> > >
> > > 7) Consultation charges apply and have to be paid once center is shortlisted for signing SLA with US Client. No PDCs, only RTGS or DD.
> > >
> > > Only centers with minimum seating capacity of 30 agents need apply for immediate sign up.  
> > > Commercial charge 2lac 

Debt Collection Inbound and Outbound

Debt Collection Process

( Credit Card and Mortgage )

Outbound Collection for Credit Card

Seats 5 to 10 

Payout $7/hr and 10% from collection

One shift

Inbound Mortgage Settlement

Seats 10 to 30

Payout $11/hr and 8% commission from Settlement

One shift

No targets for Debts Settlement over the call or on Inbound.

Training for 2 days.

Technical Specifications shared by Client. Dot and Approved Network Diagram is required.

Technical Audit will happen from Client before starting the process to know the Center's technology details.

If anyone interested contact with your company profile.

More details contact on 9686894446

Doctors Appointment Inbound

Doctor Appointments Setting & Answering Service Inbound

Process Overview:

Work Description: Fix an appointment as per patient  request, cancellation, Customer Care.

Industry Vertical: Medical & Health Care

Seats: Minimum 10 and Above.

Payout: $15 USD/Hour/Seat/Shift.

Shift: 1/2/3

Contract: Initially 12 Months.

Billing Cycle: bi-weekly  Billing

Advance: After the Live ,  center will get advance  payment within 2 working days (depends on company profile advance is available).

Note:

Training will be provided by the client in the call-center.

Client will provide All the Portal Access and Usage.

Documents Required for signup:

Company Profile.

Directors and Management Profile.

Network Diagram Approved and DoT

Centers Photographs.

Centers Registration Certificates.

Technical Requirements shared by Client